We require 72 working hours notice for repeat prescriptions, which can be requested:

• Online
• In person

If you have computer printed prescriptions, please return the re-order slip when requesting repeat medication.

If you put your prescriptions in on:

• Monday, please collect on Wednesday after 17:00
• Tuesday, please collect on Thursday after 17:00
• Wednesday, please collect on Friday after 17:00
• Thursday, please collect on Monday after 17:00
• Friday, please collect on Tuesday after 17:00
• Saturday, please collect on Tuesday after 17:00
• Sunday, please collect on Tuesday after 17:00

A prescription for medications for the conditions below will not be issued as they can be purchased over the counter at your local pharmacy.

• Skin conditions, such as mild acne and mild eczema
• Coughs and colds, including nasal congestion and sore throat
• Minor cuts and bruises
• Constipation and haemorrhoids (piles)
• Hay fever and allergies
• Aches and pains, such as headaches, earache and back pain
• Indigestion
• Diarrhoea
• Threadworms
• Period pain and thrush
• Warts and verruca’s, mouth ulcers and cold sores
• Athlete’s foot
• Nappy rash and teething

Ordering your prescription via Systmonline

You will need to request a new username and password from the surgery to access this facility. In order to obtain a username and password, you will need to provide photographic identification for confidentiality purposes. To register with our online services, please complete our Register for Online Services form.

Repeat prescription delivery service

All patients with mobility difficulties have the option of arranging for repeat medication to be delivered to their home. The prescriptions are collected from surgery by the pharmacist operating the system that dispenses and delivers the medication to the patient’s home.

Patients who wish to make use of the delivery service should complete an application form with their chosen pharmacy. Once you are registered with a local pharmacy, the pharmacy can also request your medication for you on your behalf.

Electronic prescription service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

If you collect your repeat prescriptions from your GP, you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable condition and you:

• Don’t want to go to your GP practice every time to collect your repeat prescription.
• Collect your medicines from the same place most of the time or use a prescription collection service now.

It may not be if you:

• Don’t get prescriptions very often.
• Pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

• A pharmacy.
• A dispensing appliance contractor (if you use one).
• Your dispensing GP practice (if you are eligible).

To register for EPS, please complete our online Register for the Electronic Prescriptions Service form.

Can I change my nomination, or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically, let us know.

If you want to change or cancel your nomination, speak to any pharmacist or dispensing appliance contractor that offers EPS, or the practice. Tell them before your next prescription is due, or your prescription may be sent to the wrong place.

Medication reviews

If you have been advised by the practice to complete a medication review, please use our online Medication Review form.

Patients on repeat medication will be asked to see a doctor, nurse practitioner, or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

If your medication has recently changed as you have been in hospital or your consultant has amended your medication, it is the patients responsibility to contact the surgery to arrange a medication review with the GP.

This is to ensure we have been notified by the hospital/consultant, and that a prescription can be issue without unnecessary delays.

Prescription fees

View the cost of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.